Lori-Merchan
11 months agoActive Member II
Microsoft deliverability
Hi all,
Is someone else struggling with Microsoft deliverability?
We have Validity/Everest and we are have very good reputation on all our IPs, SPF DKIM aligned and checked, gmail and other ESPs are landing in inboxes... so no red flags on a tech - setup - other esp deliverability.
However the Complain rate for Microsoft and SRD data is super high, we are only sending to highly engaged (clicks and transactional emails) and they don't seem to get any better, we are literally doing everything by the book , applying best practice etc...
Does anyone has any pointers or has been in this situation and can shed some light in this matter?