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meg_kerry's avatar
meg_kerry
Influencer
25 days ago

Videos in SMS's

Hi!

Just wondered if it is possible to have a video show up in an SMS? I have been sent one from a company, so wondered if it is possible in braze?

Thanks heaps!

-Meg

SMS and MMS

4 Replies

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  • Manoj__'s avatar
    Manoj__
    Visionary
    10 days ago

    Hello meg_kerry​  The message that you received was a RCS message. RCS message is a next generation of messages where you can send multi media files and react to messages like WhatsApp. 

    I think its on Braze Roadmap to support RCS messaging with those options.

  • ECulle's avatar
    ECulle
    Supporter
    23 days ago

    Hi Meg, 

    This would be possible if your company purchased a MMS number which is great for rich media like pictures and videos. Braze accepts JPEG, GIF, PNG, and VCF files and allows you to attach a single multimedia asset to your MMS message. SMS only supports texts and emojis, but it would be possible to link externally to a video. Let me know if that clears things up!

    -Emmett