Forum Discussion
Microsoft deliverability
Hi all, Is someone else struggling with Microsoft deliverability? We have Validity/Everest and we are have very good reputation on all our IPs, SPF DKIM aligned and checked, gmail and other ESPs...
Hello Lori-Merchan
If the content is not the issue then I would check the DKIM, SPF and DMARC setup.
Also, check if the IPs/domains used by Braze are not blocked/marked spam by any Spam house.
You can use MXToolbox to check this: Email Blacklist Check - IP Blacklist Check - See if your server is blacklisted (mxtoolbox.com)
Thank you Manoj, all aligned and not blocklists... just think Microsoft has tightened their spam filters to a point that all lands on junk. I have set up a test account, sending myself transactional messages (double opt in). Have been fishing out and marking messages as no spam for months (same domain) and nothing works...everything keeps going to spam 😞
My new inbox is my junk folder.
Will keep asking around and will share if I find something.
