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Find answers and ask questions about our 100+ turnkey partner integrations, customizable SDKs, APIs, cloud data ingestion, and more.Recent Content
Segment Builder funnel stats design
Hi everyone! I'm Nancy, the designer at Braze working on our segmentation tools. We've received feedback about wanting to see funnel stats in our updated segment builder design to easily track reachable user increases and decreases. As I work on this design, I'd love to get your feedback, and I have three questions that will help inform our design decisions. Each question is associated with the screenshot directly below it, and we recommend you answer the first one before viewing the second screenshot, etc (because later screenshots will "give away" some info). Thank you in advance, and let me know if you have any questions! Question 1 Looking at this image below, could you tell us what you would do if you wanted to see per-filter funnel stats (ie. what step you take, where would you click to view this info)? Question 2 Looking at this image below, the second filter group contains two filters, Language and Age. What would you expect the number "350k – 400k" under the Language filter represents? 350k - 400k is the number of all users that fall under the specific Language filter, irregardless of whether they fell into prior filters (in other words, does not take into account prior filters) 350k - 400k is the number of all users that fall under the Language filter and the prior filters in filter group 1 (in other words, it takes into account all filters up until that point) Question 3 Looking at this image below, what would you expect the red number in the group footer to represent: It represents the estimated user that fall under all the filters from group 1 and 2 It represents the estimated user in group 2 only
Documenting lifecycle testing
We're looking to enhance our documentation process for lifecycle testing and would love to hear what’s working for others! Do you have any templates or strategies that help effectively track experiments and build on learnings? Our goal is to make it easier to: Keep track of live, completed, paused, and inconclusive tests—including test descriptions, hypotheses, start/end dates, audiences, and key metrics. Summarize metrics, key insights, and recommendations to inform future campaigns and decision-making. Would appreciate any tips, templates, or frameworks anyone has found valuable! Thanks in advance.
nesting liquid and using custom event properties in action trigger canvas
I'm building a action-triggered canvas that will send a message to a member to say "oh hey, you've looked at this content item recently, please leave a review about it by following this link". There's a custom event that will trigger the canvas and that custom event has a property for the ID of the content they've looked at. The contentID corresponds to an item in a Braze catalog we have, that allows us to cross reference a pretty name for it based on the ID. e.g. this Liquid generates the pretty name text, based on a hard-coded ID {% catalog_items Content 650ac023409211513f7bc7cf %}{{ items[0].prettyname}} where 'Content' is the name of the catalog '650ac023409211513f7bc7cf' is an id for the item 'prettyname' is the field in the catalog containing a pretty description What I need to figure out is how to pull and embed the contentID from the property of the triggering event that starts the canvas and use that to dynamically create the liquid to fetch the pretty name. I'm assuming it's something like this to get the property value out of the custom event that triggers the canvas {{event_properties.${ID}}} but when I replace my hard-coded ID with that, I get a Liquid error {% catalog_items Content {{event_properties.${ID}}}}{{ items[0].prettyname }} Guidance/help gratefully received!Using Attachments on Email Templates
Hello guys, I have an email campaign that contains an attachment to be included in sendout. With the Braze magic, is it possible to do it? Is anyone find a solution?] Attachment can be a pdf, jpg or png. Can you please share your experience or a way to do it? Thanks!Forward utm parameters from landing page
Hi team -- We are now adopting landing pages in order to drive paid media to a lead capture form but want to be able to forward the utm parameters of the affiliate link that drove there so it continues to get the attribution. For example google vs. facebook vs. tiktok Is there a way you can think of for a Braze Landing Page to forward these utm parameters or capture them upon landing and pass them when a user subsequently gets redirected site? I can only think of doing it generic based on like utm_medium=affiliate but would prefer to give the right attribution to the right ad partner if that makes sense. One solution could be using a different landing page for each paid media partner but with a limit of 5 landing pages that seems not scalable or reasonable. Thanks friends :)
Linking to the new Preference Center
Hey Community, I'm currently looking into implementing a new Preference Center in our Emails which are adapted based on the Country where the user lives. Currently all new Preference centers are launched but I am having trouble adding these to the email. A simple copy of the liquid code does not result in the preference center showing up in the Email. I have followed all the steps from the https://www.braze.com/docs/user_guide/message_building_by_channel/email/preference_center/dnd_preference_center/#step-5-customize-your-confirmation-page. Is there maybe something I am missing?
