AOL Deliverability issues
Hey all! We noticed in our inbox placement tool that we are having issues delivering AOL emails. Does anyone know how to contact the AOL Postmaster for this matter? I could only find user support. Thanks in advance!
Forum Discussion
Goot might be able to help here!
Hey Florian!
You can reach out to them via the Yahoo Sender Hub>>Contact>>Problems Delivering Mails.
That being said, I wouldn't put a ton of emphasis on inbox placement tools, and it's unlikely that mail is going to spam for a technical reason that they could repair. More likely, it's due to sender reputation which takes things like bounces, complaints, and engagement into account.
- Are you generating spam complaints at Yahoo?
- If so, what rates are you seeing?
- How do people sign up for your emails?
- Single or double/confirmed opt-in?
- When do unengaged users get excluded from mailings?
Looking forward to learning more!
