Forum Discussion
nora_giussani
2 years agoActive Member
Web push optin
Hi everyone, How do you manage web push optin considering that if a user declines it through the web push prompt, it impacts the field Push Enable which is used for mobile push notifications as well...
Stuart
2 years agoPractitioner III
Hey nora_giussani,
The best way I handle this issue is to only send App Push and just use In-Browser Messaging on Web!š
Yes, you are correct. When a user 'blocks' notifications on a web push, Braze will change the user's Push status to unsubscribed.
If you have to ask users for web push opt-in, I'd recommend using the Braze Web Push Primer. I like using the primer because if the user declines at this stage, the web browser's native push notification screen will not appear!
How Braze handles Push subscription is all here.
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