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_davidgarcia_'s avatar
_davidgarcia_
Active Member II
11 days ago

SMS channel smpp or api?

Out of curiosity, how does braze integrate with twilio/infobip for sms ? using smpp or api?

  •  

    Both can be done in a straight forward process as they are partners. I dont think we should complicate it using API intergartions.

    For Twilio:

    1. Twilio Account Configuration:
      • Sign up for a Twilio account.
      • Obtain your Account SID, Auth Token, and a Twilio Phone Number.
    2. Add Twilio as a Partner in Braze:
      • Go to the Braze Dashboard β†’ Technology Partners β†’ SMS Partners.
      • Select Twilio and input the credentials:
        • Account SID
        • Auth Token
        • Phone number or Messaging Service SID
    3. Link SMS Campaigns:
      • Create an SMS campaign within Braze.
      • Select Twilio as the SMS provider.
      • Input the message content and preview it before sending.

    For Inforbip:

    1. Infobip Account Configuration:
      • Create an Infobip account and set up API keys for authentication.
    2. Integrate with Braze:
      • Navigate to Technology Partners in Braze.
      • Select Infobip as the SMS partner.
      • Provide the API Key and Sender ID from Infobip.
    3. Campaign Configuration:
      • Create SMS campaigns by selecting Infobip as the provider.
      • Configure templates, personalization, and schedules directly in Braze.
  • Hey _davidgarcia_ ! We don't quite have the answer to your question πŸ˜… But curious what your end goal is or what you're trying to solve?