Rate limiting Action based campaigns
Greetings!
Our team is working on implementing an Action based campaign for surveys (using in App messaging)
We trigger the survey when the user performs Custom events ( which are navigation events that we have predefined ).
One of our requirements is that we only want to trigger surveys for X users a day. Reason being - we have a large customer base and don't want to overload our servers. Also, we want our surveys to be spread over time so there is no time period bias in the responses.
Problem: We are unable to configure such a rate limit in our Action-based campaign. The only rate limiting option available is a blanket "Stop sending this in-app message after approximately X impressions" which is not useful for us, since we want to rate limit, not a volume limit.
Wondering if there is such a thing as rate limit for Action based campaigns and keen to understand how others might have tackled this situation.
Thank you in advance !