Forum Discussion
charliesmith04
2 years agoActive Member II
Help - IAM's are spamming some of our users
We have IAM's in our mobile app that are occasionally being sent multiple times in a day to some users. This is concerning because it looks very spammy. We upgraded our iOS Braze SDK on May 15th ...
charliesmith04
2 years agoActive Member II
Thanks MaggieBrennan. We do have a support ticket open. They seem to believe that an iOS SDK update will help. I have suspicions because we see this issue, at lower volumes, on Android. We updated to iOS SDK 15.3 on May 15th which seems to have made the issue worse but we were having problems before that update.
If we can find a solution aside from an SDK update, that would be preferable. Any SDK update will require all users to be on the latest app version before it goes away. That is a challenge and takes months.
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