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how to know whether users click in IAM(in app message) without using datapoint
hi, everyone.
I would like to know how to include information about which button was clicked in IAM in the Currents data.
I believe that when a button is clicked in IAM, the event_name=users.messages.inappmessage.Click data is generated.
However, I am looking for a way to include data on which specific button was clicked.
I am aware that this can be recorded as a custom event in IAM, but this method consumes data points.
Therefore, I am exploring alternative methods. Could you provide any insights or suggestions?
Gotcha! Yup, IAM click events, button_id is what you're looking for!
https://braze.com/docs/user_guide/data/braze_currents/event_glossary/message_engagement_events
There should be a "button_id" property in the users.messages.inappmessage.Click event.
Are you looking for a way to identify the ids with common names?
If you use HTML in-app messages, you can label the button ids.Thank you for replying my question!
I use the function of Drag-And-Drop Editor for In-App Messages.In that case, Coould I label the button ids?
You should be able to.
Once you add a button element to the layout, click on it and set the "Identifier for Reporting" value on the right side menu, as shown on the screenshot below.
Thank you to answer my question.(I aplogize for delaying my response😢)
We would like to get from the Current data whether the x button or the CTA button was clicked.
With this approach, I think the destination of the x button would also be event_name=users.messages.inappmessage.Click on the Current data, is this correct?
In that case, I would like to be able to see on the Current data that the CTA button was clicked.As long as you define a value for the CTA button, you would be able to filter your currents data for clicks containing only that value.
AllanHeoFNM
Thank you for your confirmation.
My goal is to include data on whether the user pressed the x button or the CTA button on the Current data.Gotcha! Yup, IAM click events, button_id is what you're looking for!
https://braze.com/docs/user_guide/data/braze_currents/event_glossary/message_engagement_events
