Forum Discussion
Decision Split Timing
Hello! I am currently working on a canvas and I have implemented time based decision splits with "if user received the post notification in a step and last performed X custom event less than 1 hour a...
Hey Ashleedolan! Echoing Arso on this one that an action path would be the way to go. This lets you hold users for a certain amount of time while waiting for them to take some kind of action before moving them to the next step. Action paths act as a time-based buffer, giving users time to do something (or not do something) before deciding their next step. On the other hand, a decision split evaluates the user right at that moment and determines what to do with them immediately.
