Trust at Every Touchpoint: Why Customer Engagement is a Crucial Component in Your Overall Risk Management Strategy

Hello! 

Erin Bankaitis here 👋 Director of Industry Marketing and Lead for Financial Services at Braze. Thank you all for joining the Financial Services Community Group, and be on the lookout for more content in the coming year! 🎉

To start, I'd love to share a recent guide I created that speaks to a few hot topics in the industry, such as trust, data governance and tech stack modernization. This guide also includes Braze's perspectives on how financial services companies can (and should!) rethink their approach to risk management, viewing it as a growth mechanism rather than just a protective measure.

Get the guide here

I hope you all enjoy this guide. Any questions or perspectives? Let's start a discussion! 🗣️

Best, Erin