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This is a private group for members of our Tech for an Equitable Future program.
Small but Mighty
A dedicated group of Braze customers pioneering customer engagement solutions within their small teams.
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The Bonfire Expert Council is a group of our most active community members trusted to provide feedback to make Braze Bonfire the most impactful and helpful customer engagement community.
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Financial Services
Join Braze customers from across financial services to connect, share industry insights, and discuss customer engagement strategies that deliver trustworthy experiences.
Recent Content
Channel Marketing
I'm looking for examples or case studies of using Braze for TO and THROUGH marketing with existing Partners. This isn't lead gen, but engagement and sales enablement of these partners. Our company uses Braze for lead gen too, but that's not the area were I focus, but curious to see how I could use this tool. TIA!Welcome to the Creative Collective! Intros & Creative Superpowers 🦸 🦸♀️
On behalf of the 427° Innovation Lab, we’re thrilled to have you join our Creative Collective, a vibrant online community dedicated to exploring and sharing groundbreaking strategies in customer engagement. This is a space where creativity knows no bounds, and we encourage each of you to dive in, share your ideas, and connect with fellow innovators. Want a taste of what the lab cooks up? Check outMelting Points AI: New Flavors of Creativity. Let's get to know our community - Sound off in the comments with: Name Location What's your creative superpower?Multi-language
Starting to use multi-langauge support, but it looks like I still need to use a translation service. Can anyone confirm? Also what's your experience been like with multi-langauge? Looks like all data just funnels into one canvas/campaign since you are using liquid instead of creating multiple canvas/campaigns for different languages. Thanks!September 2024: BrazeAI
Thank you to all who were able to join our session on BrazeAI this week. You can now review the recording and the presentation. Q/A Follow-Up: Q: Which channels are the AI Copywriting Assistant, Brand Guidelines, Tone Control and Liquid Assistant features available on and how can you access the feature? A: AI copywriter, Brand Guidelines & Tone Control are available on all channels where you can compose the text in the dashboard. Head to 'Compose Message' in the Campaign or Message Step in Canvas and look for the blue wand symbol. In the drag-and-drop editor for in-app messages, select a text block and select in the block’s black toolbar. Liquid Assistant is available for SMS messages, push notifications, HTML email campaigns, and Canvases. For the email channel, the assistant works on email messages and not templates, and works best on email messages that are already built.August 2024: Query Builder
Hi Small But Mighty Members, In place of a live session this month, we have recorded a session on Query Builder. In this session, you'll learn what Query Builder is, why it was released, and the benefits of using the feature. You'll also see a brief walk-through of some examples and hear some recommended best practices for utilizing the feature. Watch the recording here.July 2024 - Closer Look into In-Product and Out-of-Product Analytics: Uncovering the Value of Key Features
Hey folks, In place of a live session this month, we have recorded a session - Closer Look into In-Product and Out-of-Product Analytics: Uncovering the Value of Key Features.In this follow-up session from our previousReporting and Analytics Webinar, let’s delve into some of the more advanced features Braze has to offer and explore how they can help you uncover valuable insights.We’ll explore new possibilities and consider how you can: Create Custom Reports:Use the Query Builder and Currents to generate reports tailored to your specific needs, uncovering trends and patterns that may not be immediately apparent. Optimize Campaigns:Utilize the Conversion Dashboard and Deliverability Report to continuously refine your messaging strategies, ensuring maximum impact and engagement. Personalize Experiences:Leverage Message Extras to deliver highly personalized content, enhancing the user experience and fostering deeper connections with your audience. Watch the recordinghere. All of the best, Small but Mighty teamApril 2024: Locking in Loyalty that leads to Retention
Thank you to all who were able to join our session, on Locking in Loyalty. You can now review the recording and the presentation. Here are a few additional resources: Multi-page in app message template (Early Access) Melting Points: Where Creativity Meets Technology
