Forum Discussion

DanPickaxe's avatar
DanPickaxe
Practitioner
2 years ago

setCustomUserAttribute is not setting nested object

I'm implementing an In App message in form of survey.  I'm currently facing a problem which when we call it to persist the custom attribute by calling the method below, it doesn't update the user at...
In-App Message
  • DanPickaxe's avatar
    DanPickaxe
    2 years ago

    Hey Max, thanks for the help however, it was found by Braze that it was in fact an issue and it wasn't available for AppboyBridge.

    They're about to launch a fix for that. 

AllanHeo's avatar
AllanHeo
Strategist
2 years ago

Hi DanPickaxe ,

That's very strange; I don't see why that wouldn't work. Are you testing this through a live IAM launch? Have you already reached out to Braze Support?

Best,

Allan

  • DanPickaxe's avatar
    DanPickaxe
    Practitioner
    2 years ago

    Hey AllanHeo , thanks for the help. That solution is pretty clear to me, however, in fact is not working. I'm already in touch with Braze support which are investigating the issue.

    What got my attention was the comment from DRamirez mentioning that it wasn't working properly on Android, only on iOS