Using segmentation tool for profiles with different IDs but same email
We have an edge case where a lead user with the same email can get identified multiple times with a different user alias ID. If they convert, we update their custom attribute label to "converted" for only the one profile that they used when converting. Therefore, we can end up with one user having multiple profiles with the same email, where one is labeled "converted" and the rest are still leads.
If we want to send a campaign or canvas to leads only, we may end up sending to a user's email that has actually converted but it wasn't labeled on all of their same-email profiles. Is there a way to filter out all profiles if one of them is already "converted" using the segmentation tool?
So the logic would hopefully be something like: Filter out profiles that have an email that matches to an email in a "converted" profile.
Let me know - thanks so much!