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Blacklist user segment · 04-11-2024

Hi everyone! I hope you're having a great day.Currently, our team is trying to exclude a group of users from all of our communications, but this is temporary, so we don't want to delete them. I wanted to check with you if someone has needed to do som...

RenzoM · 02-08-2024

Hi everyone!We're having issues to use the filters for dates on a Custom Attribute field. We tested this on segments to get the exact calculation, and we get 0 users. We tried with 'more than', 'less than', and all other options. The only option that...

RenzoM · 01-30-2024

Hi everyone!With my team we are starting to implement some journeys on Braze, and I was sure that when a user performs a conversion event defined in said Canvas, they will exit the canvas and stop receiving any further messages.Is this correct? In yo...

RenzoM · 02-09-2024

Hi @DavidO!Thanks for your reply! After talking with Braze Technical Support, they found the problem. Looks like the API config wasn't set up correctly. This is the proper code:"custom_attribute_with_date": {"$time" : "2024-03-10"}After the ' "$time"...

RenzoM · 02-08-2024

Oh ok, thank you! We'll see if someone else has gone through this kind of problem while we wait for a technical support reply 

RenzoM · 02-08-2024

Hi LizBordonaro!Thanks for your reply. I tried populating the field with the format you provided and still doesn't work. With date and time too.By any chance do you info on how your custom attribute field was configured? Do you use ISO 8601 format?Th...

RenzoM · 01-31-2024

Hi! Thanks @SallyE and @DavidO for claryfing!Answering your question David, we're still testing this out, but basically we wanted to make sure that if a user performs a conversion event, they stop receiving that journeys communications.Will test it o...

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Blacklist user segment

Custom Attribute with Date not filtering

Conversion Events and Exit Criteria on Canvases

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